What we collect when you contact us, and what we do with it.
Moving Guys is a moving company based in Rockford, Illinois. This policy covers the website at www.movingguys.net and explains what information we collect here and what we do with it.
When you fill out a quote form on this site, we ask for your name, your phone number, and the type of move you need. Your email address is optional. If you tell us about your move in the message box, we collect that as well.
Like most websites, we also pick up some basic technical information automatically: which pages you visit, roughly what part of the country you are in, what browser and device you are using, and how you found the site.
We never ask for your Social Security number, your license number, or any card or bank information through this website, and you should not send those to us through a web form.
Giving us your phone number through a form on this site is how you ask us to contact you about your move. We will not sign you up for marketing messages you did not ask for, and you can tell us to stop contacting you at any time.
We use Google Analytics to understand how people use the site. It stores small files called cookies in your browser that help it tell one visit apart from another and recognize someone coming back. What we see is a summary. We can tell that forty people looked at the residential moving page last week. We cannot tell who they were.
Google processes that data for us. You can read how Google handles it at policies.google.com/technologies/partner-sites, and you can shut it off entirely using the browser extension Google provides at tools.google.com/dlpage/gaoptout.
You can also clear or block cookies in your browser settings. Everything on this site works fine without them.
We may advertise through Google. When we do, Google may use cookies to show our ads to people who have been to this site before, and to tell us how many people who clicked an ad went on to contact us. You can control what Google shows you at myadcenter.google.com.
We do not sell your information. We do not rent it, trade it, or pass it to anyone looking to market to you.
A few services we use to run the business handle parts of it: the company that hosts this website and delivers form submissions to our inbox, our email provider, and Google Analytics as described above. They may use it only to provide that service to us and for nothing else.
We would also turn over information if the law required it, such as in response to a valid court order.
We hold on to quote requests while they are useful for serving you and for our own records, and we get rid of them when they are not. Analytics data follows Google's standard retention schedule.
You can ask what information we have about you, ask us to fix it, or ask us to delete it. Call or email and we will take care of it. There is no form to fill out and no charge.
This site runs over an encrypted connection, so what you type into a form is protected on its way to us. No website can promise perfect security, but we do not store customer information on the website itself, and we keep only what we actually need.
This site is meant for adults arranging a move. We do not knowingly collect information from anyone under 13. If you think a child has sent us something, contact us and we will remove it.
If we change how we handle information, we will update this page and change the date at the top.
Questions about any of this, or want your information taken down?
Moving Guys
Rockford, Illinois
Phone: (815) 222-3543
Email: Email us!